Alienware Reviews
Alienware Customer Reviews (14)
- Most recent
- Oldest
Alienware Customer’s Q&A
Alienware Features and Benefits
Alienware products are known for their high-performance processors, dedicated graphics cards, fast SSD storage, customizable RGB lighting, and advanced cooling systems. The laptops also often feature high-resolution displays with fast refresh rates and G-Sync technology for smooth gameplay.
The unique and modern design is one of the boldest and most eye-catching features of the Alienware brand. The texture and material in the desktop sets and laptops make you feel they’re out of this world. Alienware uses anodized aluminum, platinum, copper, and magnesium to make its products rigid and stiff. Almost all Alienware pieces have cool RGB lighting across multiple spots. The colors and lights are fully customizable through the Alienware command center.
The 10th generation Intel Core overclockable processors with Nvidia’s new Super GPUs let you experience outstanding performance and vivid gaming while giving you incredible content creation capabilities. Alienware laptops have video RAM instead of ordinary RAM, boosting the gaming time. They have a 9-ms response time, high-voltage driving fans, and dynamic thermal control. The latest desktop models come with an innovative liquid cooling GPU technology, which brings along significant improvements while reducing temperature and noise.
In general, the Alienware laptops have the advantages of high performance, user-friendly keyboard, good-looking appearance, complete ports & slots, and considerate customer support. Beyond performance, Alienware designs their machines with a unique style. They often feature customizable RGB lighting and mechanical keyboards with a satisfying click. Their laptops strike a balance between gaming laptop and desktop replacement, aiming to give users both power and portability.
Alienware Pricing
Here's some information on Alienware's pricing:
- Alienware x14 R2 Gaming Laptop is priced at $1,199.99. It's touted as the world's thinnest 14-inch gaming laptop and features a premium, durable full-metal chassis.
- Alienware m18 R2 Gaming Laptop is available for $1,899.99. It's Alienware's most powerful 18-inch gaming laptop.
- Alienware m16 R2 Gaming Laptop can be purchased for $1,499.99. It has a 15% smaller footprint than the previous generation.
- Alienware x16 R2 Gaming Laptop is priced at $1,799.99. It comes with animated AlienFX lighting capabilities and a premium full-metal chassis.
Additionally, there's a 10% discount on Alienware PCs priced at $1,999 or more, plus 12 months special financing when using Dell Pay Credit. The offer expires on 8/5/2024 at 7am CST.
Payment Method
Alienware.com, being a part of Dell, offers several payment methods. One of the primary methods is through Dell Pay Credit. This allows customers to pay over time with special financing. The flexibility to choose payment amounts which work best for the customer is provided, with minimum monthly payments being required.
In addition to this, access to special financing offers, express checkout, exclusive discounts, and bonus Dell Rewards for new accounts are also provided. For instance, there is an offer of 10% off on Alienware PCs $1,999 or more, plus 12 months special financing when using Dell Pay Credit.
Moreover, there are special financing offers such as no interest if paid in full within 6 months on purchases of $199 or more made with Dell Pay Credit Account. Similarly, no interest if paid in full within 12 months on purchases of $799 or more made with the same account.
Another method is through Dell Trade In credit. This is received after successfully completing a trade in of an old device. The process of placing an order on Dell.com using the Dell Trade In credit is straightforward.
Please note that all these details are subject to change and it's always a good idea to check the official website for the most accurate and up-to-date information.
Alienware FAQs
Alienware Return Policy?
The return policy for Alienware.com, which is a part of Dell, is as follows:
- The return policy is 30 days from the date of your invoice, unless you have a separate agreement with Dell.
- You must initiate the return within this time. If approved, you will receive a credit return authorization (CRA) number from Dell.
- Any product returned to Dell without a CRA number from Dell will be considered an unauthorized return, and you will not receive a refund or credit for the product and Dell will not ship the product back to you.
- Return the products in their original packaging, in as-new condition, along with any media, documentation, and any other items that were included in your original shipment.
- Ship your return in time for us to receive it within 30 days of authorization or your refund or credit may be reduced or eliminated.
- For all purchases not made directly from Dell, please check the return policy of the location from which you purchased your product.
- All returns must be made in the same country in which the purchase was made.
- You cannot return software at any time, unless the software you are authorized to return is: An operating system or application that Dell installed on a returnable product that you are returning within that product’s return period.
- Software on physical media such as a DVD or CD that you have not opened or removed from its sealed package.
- Non-defective returns are subject to a 15% restock fee plus shipping costs.
- If you cancel before shipment, there should be no fee charged.
Please note that all these details are subject to change and it's always a good idea to check the official website for the most accurate and up-to-date information. If you've forgotten your password, there are options to reset it.
How To Open A Alienware Account?
To open an account on Alienware.com, follow these steps:
- Visit the Alienware Arena website.
- Click on the 'Join' button to start the registration process.
- Fill in the required details such as email, username, and password.
- After filling in the details, click on the 'Create Account' button to complete the registration process.
Once the account is created, users can log in to their account from the login page. They can choose to log in with their Alienware Arena account details or use other options such as Discord, Twitch, Microsoft, or Steam.
Remember, it's always a good idea to check the official website for the most accurate and up-to-date information. If you've forgotten your password, there are options to reset it.
Alienware Alternatives
Here are some of the top alternatives to Alienware:
- ASUS ROG Strix G15: This gaming laptop features high-bandwidth RAM (16GB) to effortlessly run your games and other multiple applications.
- ASUS ROG Strix G16 (2023): It features the latest CPUs that include the tenth-Gen Intel and AMD Ryzen chipsets.
- MSI Thin GF63 15.6" 144Hz Gaming Laptop: It comes with 12th Gen Intel Core i7, NVIDIA GeForce RTX 4050, 16GB DDR4, 512GB NVMe SSD.
- MSI Katana 15 15.6" 144Hz FHD Gaming Laptop: It features 13th Gen Intel Core i7, RTX 4070, 16GB DDR5, 1TB NVMe SSD.
- Starforge Navigator: This custom gaming PC comes with AMD Ryzen 5 7600X, Nvidia RTX 4070.
- Falcon Northwest Talon: This high-end gaming PC is another great alternative.
- Alienware Aurora R16: Although it's an Alienware product, it's worth mentioning due to its affordability and configuration options.
There are many other alternatives available in the market. It's always a good idea to research and compare the specifications, performance, and pricing of different models before making a purchase decision. Remember, the best choice depends on your specific gaming needs and budget.